Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

We've fixed the core issue, and are waiting for things to recover.

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Identified

Internal monitoring has identified Performance degradation across Core applications

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Began at:

Affected components
  • Australia DataCenter
    • API - Australia
    • Client Portal - Australia
    • Mobile App - Australia
    • PGM - Australia
    • PosWeb - Australia
    • Reports - Australia