Resolved

The earlier disruption has now been resolved. Systems have remained stable and responsive, with no further issues observed across services.

Root Cause: Network congestion degrading performance.

Thank you for your patience while we worked on this.

Avatar for Support User
Support User
Investigating

We’re currently investigating an issue impacting our Australia datacentre. Some clients may be experiencing disruptions with system access and related services.

Our team is actively working to identify the cause and restore full functionality as quickly as possible. Updates will be provided on this page as soon as more information becomes available.

Thank you for your patience while we work on resolving this.

Avatar for Support User
Support User
Began at:

Affected components
  • Australia DataCenter
    • API - Australia
    • Client Portal - Australia
    • Mobile App - Australia
    • PGM - Australia
    • PosWeb - Australia
    • Reports - Australia