We are currently experiencing a critical issue affecting all applications

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

We've fixed the core issue, and are waiting for things to recover.

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Updated

Australian servers were in fact not affected by this, and nor were our servers located in Singapore.

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Investigating

Our engineers are working at maximum capacity to fix this a soon as possible.

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Began at:

Affected components
  • Europe DataCenter
    • API - Europe
    • Client Portal - Europe
    • Mobile App - Europe
    • PGM - Europe
    • PosWeb - Europe
    • Reports - Europe
  • PreProd DataCenter
    • API - PreProd
    • Client Portal - PreProd
    • Mobile App - PreProd
    • PGM - PreProd
    • PosWeb - PreProd
    • Reports - PreProd
  • North America DataCenter
    • API - North America
    • Client Portal - North America
    • Mobile App - North America
    • PGM - North America
    • PosWeb - North America
    • Reports - North America