Service Interruption

Major incident AU data center SG data center API Client Portal Mobile App PGM PosWeb Reports Payment Processing API Client Portal Mobile App PGM PosWeb Reports Payment Processing
2026-02-06 09:45 CET · 57 minutes

Updates

Resolved

We are pleased to inform you that the technical issues have been resolved. All applications are now fully operational and back online.

Our team is monitoring the system to ensure stability, and everything is performing as expected. We apologize for any inconvenience this may have caused and appreciate your patience.

February 6, 2026 · 10:42 CET
Monitoring

The system recovery is looking positive. We are continuing to monitor closely.

February 6, 2026 · 10:24 CET
Update

We have identified the core issue and all systems are recovering now.

February 6, 2026 · 10:21 CET
Issue

We have identified an outage affecting the PGM and POS systems. We are currently in the investigation phase to determine the scope and cause of the disruption. We will provide an update as soon as more information becomes available. We apologize for any inconvenience.

February 6, 2026 · 09:45 CET

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