Service Interruption
Major incident
AU data center
SG data center
API
Client Portal
Mobile App
PGM
PosWeb
Reports
Payment Processing
API
Client Portal
Mobile App
PGM
PosWeb
Reports
Payment Processing
2026-02-06 09:45 CET
· 57 minutes
Updates
Resolved
February 6, 2026 · 10:42 CET
We are pleased to inform you that the technical issues have been resolved. All applications are now fully operational and back online.
Our team is monitoring the system to ensure stability, and everything is performing as expected. We apologize for any inconvenience this may have caused and appreciate your patience.
Monitoring
February 6, 2026 · 10:24 CET
The system recovery is looking positive. We are continuing to monitor closely.
Update
February 6, 2026 · 10:21 CET
We have identified the core issue and all systems are recovering now.
Issue
February 6, 2026 · 09:45 CET
We have identified an outage affecting the PGM and POS systems. We are currently in the investigation phase to determine the scope and cause of the disruption. We will provide an update as soon as more information becomes available. We apologize for any inconvenience.
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