Issue affecting PosWeb API calls

Minor incident EU data center API PosWeb Payment Processing UK data center API Client Portal Mobile App PGM PosWeb Reports Payment Processing
2026-03-25 16:45 CET · 20 minutes

Updates

Resolved

The actions we took have resolved the issue, and we have tracked the recovery of PosWebApi. At 16:55 the changes we made were fully propagated across our servers and the issue was resolved.

We will continue to monitor internally.

March 25, 2026 · 17:02 CET
Monitoring

We are monitoring the situation and will update with more information as soon as it is available.

March 25, 2026 · 16:50 CET
Issue

We have identified an issue affecting PosWeb API services including communication between Stripe API, payment terminals and PG infrastructure.

We have already taken remedial action, and we expect full recovery within 15 minutes.

March 25, 2026 · 16:45 CET

← Back