Major outage affecting all applications on AU and SG Data Centres

Minor incident AU data center SG data center API Client Portal Mobile App PGM PosWeb Reports Payment Processing API Client Portal Mobile App PGM PosWeb Reports Payment Processing
2026-10-21 15:20 CEST · 7 minutes

Updates

Retroactive

All applications were temporarily unavailable. This downtime was unplanned and resulted from testing a new update deployment process designed to make future maintenance faster and more efficient.

All systems have now been restored and are operating normally. We sincerely apologize for any inconvenience this may have caused.

October 21, 2026 · 15:59 CEST

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