We have been experiencing issues affecting our web-based applications

Resolved
Resolved

We have done our due diligence to check all of our applications, and they are all working as expected after the response of our engineers to stabilize our platform. So we are now bringing this incident to a close, however please be aware that the seemingly global Microsoft Azure issues that were the root cause are continuing: https://azure.status.microsoft/en-us/status

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Updated

We recovered our applications at around 17:39 CET, and everything has been stable since then.

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Recovering

Perfect Gym has been experiencing problems with our web-based applications. We're sorry about that. We have already taken action to mitigate the issues by insulating our platform from third-party services that are currently experiencing their own issues that have cascaded into an impact on PG services. You can find more about the current Microsoft Azure incident here: https://azure.status.microsoft/en-us/status

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Began at:

Affected components
  • Europe DataCenter
    • Client Portal - Europe
    • PGM - Europe
    • PosWeb - Europe
  • North America DataCenter
    • Client Portal - North America
    • PGM - North America
    • PosWeb - North America