Interruptions to PG services due to Azure network infrastructure issues

All Azure issues were reported as resolved by Microsoft on their status page https://azure.status.microsoft/status, and therefore, after a period of due diligence and observation of our own systems, as of 08:30 UTC, we restored our systems to normal capacity, and we have not observed any impact directly caused by this issue since then.

In response to this, as of around 11:55 CEST, our network engineers took action to insulate Perfect Gym infrastructure from the global Azure issues, resulting in a confirmed stabilization. Since that time, we have not observed any further issues caused by this. We will be monitoring the Azure incident closely and will take all appropriate steps to: a) ensure PG platform stability b) restore our systems to their normal operating capacity (including AFD) as soon as it is safe to do so

We were experiencing intermittent outages of Perfect Gym applications, first reported this morning at around 10:00 CEST. The issues on uptime of Perfect Gym applications that were experienced were intermittent and non-deterministic, meaning that it was affecting some of our clients some of the time. The root cause of this is in problems being experienced by a third-party provider. Azure Front Door (AFD) is experiencing an ongoing global issue, however, based on the updates from Microsoft, the majority of the issues have been mitigated, and they are continuing efforts to recover all systems. You can follow the status of the Azure incident here: https://azure.status.microsoft/status