Resolved

We've now resolved the incident. Thanks for your patience.

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Support User
Recovering

We've fixed the core issue, and are waiting for things to recover.

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Support User
Investigating

We currently have problems with the availability of the system. We are already working on a solution to the problem. We will update the status of the work in further communications.

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Began at:

Affected components
  • Australia DataCenter
    • API - Australia
    • Client Portal - Australia
    • Mobile App - Australia
    • PGM - Australia
    • PosWeb - Australia
    • Reports - Australia
  • Europe DataCenter
    • API - Europe
    • Client Portal - Europe
    • Mobile App - Europe
    • PGM - Europe
    • PosWeb - Europe
    • Reports - Europe
  • Singapore DataCenter
    • API - Singapore
    • Client Portal - Singapore
    • Mobile App - Singapore
    • PGM - Singapore
    • PosWeb - Singapore
    • Reports - Singapore
  • PreProd DataCenter
    • API - PreProd
    • Client Portal - PreProd
    • Mobile App - PreProd
    • PGM - PreProd
    • PosWeb - PreProd
    • Reports - PreProd