Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

We've fixed the core issue, and are waiting for things to recover.

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Identified

We've confirmed what the problem is and we're working to resolve it.

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Investigating

We are currently experiencing a critical incident around POSWeb payments - the issue is known, and we are working for a resolution as soon as possible. We hope to have this resolved in a very short timeframe.

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Began at:

Affected components
  • Australia DataCenter
    • PosWeb - Australia
  • Europe DataCenter
    • PosWeb - Europe
  • Singapore DataCenter
    • PosWeb - Singapore
  • PreProd DataCenter
    • PosWeb - PreProd
  • North America DataCenter
    • PosWeb - North America