PGM is not available

We've now resolved the incident. Thanks for your patience.

To clarify, for all of our clients who are served by our Australian, Singapore and North America DataCentres - this critical incident did not affect your system. It was only affecting our European and Pre-Prod DataCentres.

To all of our clients served by our European DataCentre, we offer sincere apologies for the inconvenience.

We've fixed the core issue, and are waiting for things to recover.

We've confirmed there is a problem, we're working to resolve it.

We have identified that this is only affecting our European datacentres - North America, Singapore and Australia DataCentres are unaffected.

At the moment, we have a problem with PGM unavailability. We are currently working to resolve the problem.